Sunday, January 22, 2017

5 Ways Developing New Legal Work Is Like Golf©

There are many striking commonalities between being a good golfer and being a good rainmaker, five of which are described below:
 
1.  Know Your Handicap(s) – 

Golf uses a handicap system that “evens out” the playing field (i.e., the golf course) for all levels of players. The better golfer you are, the lower your handicap. Handicaps start from 0 (those with zero handicaps are referred to as “scratch” golfers) to a high of around 40. Not only is it important to know your handicap, but if you want to become good at golf, it is important to establish a handicap through an accredited body like the USGA. 

Handicap(s) in business development do not even out the playing field for lawyers. Instead they create challenges and possible detriments. Whether aware of them or not, ALL lawyers have and face handicaps in every single new business development situation. The most common handicaps are the lack of knowledge or understanding of “the playing field” and “lay of the land” and the key skills needed to succeed in different opportunities and in different situations. For example, the decision-making process for selecting outside legal services within each company or entity varies considerably, so creating and using a people-map in advance can help. Other handicaps lawyers face when working to develop business include the variances any client can perceive between what one lawyer or firm brings to the table versus competing lawyers and firms. A very common yet hidden handicap is any unconscious bias that may come into play when working to develop business with a specific person or company. For example, a “GenX” general counsel may have an unconscious bias against “Baby Boomer” lawyers. 

As a lawyer wanting to be a better rainmaker, for each situation, ask yourself these questions as they apply to you: What are my handicap(s)? Which ones am I aware of? What handicap(s) might I have that I am not aware of? Using a proven rainmaking coach can help with these and many other issues, hurdles, and challenges. 

2.  Concentration –

Being “in the moment, undistracted, and focused is important for success in golf and in developing new business. A major factor in the results you will achieve in either is a direct result of the degree and level of concentration you have and maintain throughout the game of golf and/or the process of developing new legal work (which is a proven process, part science, part art). 

3.  Career-Long Skill Development

Some key skills needed to excel at golf include your swing, short game, and putting, none of which is possible to ever completely perfect (Jack Nicklaus and Tiger Woods - arguably the two best golfers ever - missed many putts over their careers). Few people are born as “naturals” in golf or rainmaking, and even those born as “naturals” must continue to enhance, upgrade and improve their skills over the course of their career. Embrace the fact that “perfection” is an elusive objective both in golf and in developing new legal work. No one will win them all. 

4.  Find Your Own Recipe for Success

There is no “one size fits all” or simple solution to becoming a great golfer or a great business developer. There are many paths and avenues to success. Keys to success in either are knowing your objectives (how good of a golfer/business developer do you want to work to be?); making concerted efforts toward your objectives; creating and using disciplined preparation; regularly practicing; and finding and utilizing an effective coach. 

5.  Work Smarter to Win  

In golf, depending upon how good you are and other factors, putting can be 50% or more of your strokes. Yet most golfers “warm up” or practice on the driving range, when the weakest yet most important part of the game is the “short game,” i.e., putting and chipping. At most golf courses and practice facilities, the driving range is full of people while the practice green and chipping green are empty. Why? It’s more fun to hit 300-yard drives than it is to stand on a putting green and make 3-foot putts into the exact center of the hole, making the ball roll barely over the front of the cup and drop in. That’s why a winning golfer’s maxim is "drive for show and putt for dough." 

The same is true for lawyers wanting to develop new business. Most lawyers focus the majority of their available business development time on speaking, presenting, attending conferences, and writing. Each of these activities increases visibility and may develop business, but not as productively as other means. The fact is, almost all new legal work is awarded either during or shortly after a private, one-on-one or small group meeting or conversation, yet most lawyers do not spend time focusing on improving their “sales” conversations and related approach and habits. Spending available time most productively (i.e., working smarter) is key to becoming the best rainmaker and/or golfer you can be. Great coaching can assist with these challenges. 

*The author gratefully acknowledges the generous contributions, advice and edits for this article provided by her two brothers, father, and uncle, each of whom is a “scratch golfer” and excellent business developer. 

About the Author: Julie Savarino is an attorney, rainmaker coach, and one of the world’s most highly recommended  sales” and business development coaches and consultants for lawyers and law firms. If you like this post, check out and "like" Julie’s new Facebook page @therainmakercoach where she will be posting useful and valuable "sales" and business development tips and content for lawyers, law firm marketers and law firms all year long!

 


 

Monday, January 16, 2017

Top 5 New Business Development Tactics for Lawyers in 2017©

 

1.      From your firm’s time and billing system, request your client list by total, cumulative number of billable hours by year for last three years (preferable in Excel or Word so you can take notes or edit as desired).
2.     Carve out time to review and analyze the list.
3.     Think about your clients overall and individually and ask yourself such questions as:
a.     Which clients have I not been in touch with recently? Consider contacting them to wish them a New Year and ask what’s new, what’s planned for 2017, etc.
b.     Which clients did I/we not do any work for in 2016? If you have not been in touch with them recently, do so.
c.      Which clients came to you from a referral (from outside your firm or within)? Have you touched base with that referral source to thank them, ask what’s new, and have a discussion about what you can refer to them (as appropriate).
4.      Review your potential client list (if you have one). Check LinkedIn to see whom you or your connections know. Request the same from the person who manages your in-house marketing CRM system. If you have not requested a conflict report (or have not done so in the last three months, request one). If you do not have a potential/target/desired client list, create one.
5.      If you do not use a great rainmaker coach, consider hiring one. Or, ask your in-house marketing/business development staff members to schedule a half-hour, proactive coaching meeting either weekly, monthly, or quarterly with you as desired. 

If you like this blog post, check out and "like" my new Facebook page @therainmakercoach where I will be posting useful and valuable "sales" and business development tips and content for lawyers, law firm marketers and law firms all year long!
About the Author: Julie Savarino is an attorney, rainmaker coach, and one of the world’s most highly recommended “sales” and business development coaches and consultants for lawyers and law firms.

Wednesday, January 11, 2017

Will the 2017 “Shiny Penny(ies)” Develop New Work for Lawyers and Law Firms?

Law firm leaders, lawyers, marketing and business development staff members should be beware of the “shiny penny syndrome” to which many human beings inadvertently fall victim. The “shiny penny syndrome” manifests itself within the unconscious brain whereby human beings are often attracted to the latest trend, gimmick, gadget, i.e. the "shiny penny". Then, the majority of their time and attention is focused on the latest "shiny penny" until a newer, shinier penny comes along and first penny is largely or completely forgotten about.

The “shiny penny syndrome” plays out regularly within most law firms. For example, a few years ago when social media came into its own, many lawyers (who by nature are generally introverted) started spending the majority of their limited, non-billable marketing/business development time engaged in social media, simply because for most lawyers being on the computer is more comfortable to them than communicating directly with people. For a few lawyers, social media works to get new business, but not for the majority.

No matter what the latest trend or development is – the fact remains that the vast majority of new business that any lawyer or law firm gets comes as a direct result of a one-to-one or small group conversation or meeting with a client, prospect or referral source. So, in-person, live conversation and follow-up skills, and having a related strategy is still what works best to develop new legal work. But what about the latest and greatest “shiny penny”? Every January, there are several “trends in law firm marketing/business development” type reports that are published for law firms. In this rapidly changing legal environment, it is critical to review these to stay up-to-date on trends and developments. This year’s hottest trends and developments include: automation, process and project improvement, video, other social media developments, and others. Links to several 2017 trend reports are listed below.

But, before jumping full-bore into the latest trend, consider – how well does your law firm do the basics regarding business development and marketing? Prove-to-work basics include: using individual attorney business development plans and an associated process; having a proactive and skilled in-house (or outside) business development staff and coach; and most importantly – how well does the firm encourage, develop, prepare for, and fuel the success of one-to-one and/or small group meetings between the firm’s lawyers, clients, prospects, referral sources? If going after the latest trend or development takes significant time, focus and attention away from these basics, you may want to consider re-evaluating how your firm may implement the latest trend(s) and development(s). About the Author: Julie Savarino is an attorney, rainmaker coach, and one of the world’s most highly recommended "sales" and business development coaches and consultants for lawyers and law firms.

Links to some 2017 law firm marketing and business development trend reports:

http://www.americanbar.org/publications/law_practice_home/law_practice_archive/lpm_magazine_articles_v32_is6_an2.html
http://abovethelaw.com/2016/12/staying-competitive-law-firm-trends-for-2016-and-what-we-might-see-in-2017
http://www.bticonsulting.com/themadclientist
http://www.jdsupra.com/topics/lmamkt
http://www.legalmarketing.org/p/bl/et/blogid=400
https://www.attorneyatwork.com/10-things-that-should-be-on-law-firms-radar-in-2017
https://goblackfin.com/law-firm-marketing-trends/

Wednesday, January 4, 2017

Attending the 2017 Marketing Partner Forum Jan.25-27?

As a leading Rainmaker Coach and creator of The Ultimate Business Development Tool Kit©, my company is sponsoring the 2017 Marketing Partner Forum being held later this month! I very much look forward to seeing everyone and re-connecting, sixteen years after I sold this Forum and twenty-four years since I created it. If you are planning to attend, please stop our exhibit booth to putt and win! I look forward to seeing you!

Monday, May 9, 2016

New Way to Reduce and Control Law Firm Costs©

Law firm marketing, business and client development budgets, investments and salaries have consistently increased in recent years and will likely continue to do so. Several major law firms have created SSCs (shared service centers) in lower-cost markets, but there are new ways for law firms of all sizes to save even more time and money.

We have reached the tipping point! Based on salary levels, it is now possible to obtain a higher rate of return, reduce costs, enhance results and get comparable service by selectively retaining qualified, knowledgeable and proven freelance position-, role- or project-based business and client development support services as needed.

  • Want to reduce and/or control your law firm's salary budget and spend?
  • Want to get lawyers or practice/industry groups on more "short lists" for outside legal work?
  • Have a business development, profitability, pricing and/or project management position or role you are working to fill or cannot fill, and/or specific plans or projects that need implementation?
  • Want reliable, experienced, consistent and high-quality business development support at a flat/fixed fee?
  • Having a hard time finding or keeping strong and dependable business development support staff?

If you answered “yes” to any of the questions above, please contact Julie Savarino to set up a time to discuss what might benefit your firm and department. Our newly upgraded BD Workforce Services – Powered by Business Development Inc., are designed to help law firms get roles filled and strategic business development projects and plans implemented using our unique, highly rated, experienced, confidential, secure, flat-fee, collaborative, highly mobile and detail-oriented approach. As one firm's CMO said, "Julie Savarino is great to work with and is so incredibly supportive and collaborative with in-house staff."

LAW FIRM SAVES COSTS AND INCREASES LEVEL OF SERVICE - One law firm located on the East Coast was spending a lot of time identifying, hiring and retaining qualified, knowledgeable, detail-oriented and dependable business development managers for certain practice groups. The firm did the math; the salary they were planning to pay was around $100,000 plus bonus and benefits. The firm’s CMO contacted Julie Savarino of BD Workforce – Powered by Business Development Inc., and they agreed on a role, scope of services and deliverables for a flat monthly fee, including all costs. After a six-month trial period, the firm decided to continue using us on an annual basis, with the option to cancel with a 30-day notice. In the first year, the firm saved at least $20,000, or 20 percent of what the firm was planning to pay for the in-house position, plus it saved considerable time by not having to search for, interview and ramp up another new employee. After the first year, the firm evaluated BD Workforce and found that the support services provided by BD Workforce were high quality, responsive, useful, and often over and above what the firm, practice group and/or lawyers expected.

For more information, contact:

Julie Savarino, Attorney and Managing Director
BD Workforce – Powered by Business Development Inc.
Julie@BusDevInc.com, +1 (734) 668-7008
Julie Savarino's Video Bio

Monday, March 14, 2016

Keys to Selecting an Effective "Sales" Coach* for Lawyers and Other Professionals©

In this highly competitive market for outside professional services, many law firms and individual lawyers, accountants, advisors, brokers, experts, even CMOs, CBDOs, and other professionals are using personal, external sales coaching services.

There are numerous outside sales coaches available because there is a low barrier to entry - i.e., anyone can claim to be a sales coach. In fact, over the past twenty years, many lawyers and other professionals have hired various outside sales coaches, with varying degrees of success.

The main complaints lawyers and other professionals have about the outside sales coaches they’ve used in the past are listed below.

The outside sales coach I hired:

  • Did not understand my practice, what I do, how and why clients hire me, etc.
  • Did not know or understand my clients and target markets.
  • Did not understand the various demands on my time.
  • Simply talked to me about what I should do; nothing tangible was delivered.
  • Did not understand the internal politics of my firm.
  • Did not have any practical experience doing what I do.
  • Was arrogant.
  • Was not proactive or responsive.
To ensure you find and hire the best sales coach for you, here are a few things to consider during your selection process:
  1. Once you have identified a "short list" of possible outside coaches, vet their credentials, qualifications, and experience.
  2. Contact them to request an initial assessment interview, preferably face-to-face, via videoconference, or by phone.
  3. Assess the coach's approach, process and personal style, then ask yourself, "Will I like working with this person?"
  4. Before hiring the external sales coach, as part of the vetting process - ask for specific examples of success and request a list of references and contact them.
  5. Define your objectives – i.e., determine exactly what you want to attain from working with the outside sales coach – or ask the sales coach if this is provided as part of their initial phase of service.
  6. Ask how success/results will be measured and reported at the end of the sales coaching service process.
  7. Request a definition in writing - of the services to be delivered, what is required from you and/or others in your firm, the proposed timing, draft work schedule, and deliverables.
There are many available external sales coaches in the market, but as is true in all professions, some are better than others – let the buyer beware.

*This service is often referred to as a Business Development Coach, Client Development Coach, and/or Sales Coach.

Written By: Julie Savarino, an attorney who has over 28 years’ experience providing group, individual and personal coaching services to a variety of professionals and professional service firms. To "meet" her, click here to see her video bio.

Sunday, February 21, 2016

Ways to Maximize Investments in Business and Client Development

Read this article: How to Maximize Your Firms Investment in Business Development Training and Coaching

Click here to register to attend one of our highly-rated webinars!

1) Ways to Guarantee Your Law Firm Will Develop Significant, Profitable and Measurable New Business in 2016 and Beyond© - Wednesday, March 2, 2016 – Noon to 1:30 p.m. Eastern via WebEx

2) How to Make and Use “Sales” Pipelines to Generate New Work for Lawyers and Law Firms© - Wednesday, March 9, 2016 - Noon to 1:30 p.m. Eastern via WebEx

3) Master-Level “Sales” Coaching Tools and Techniques to Help Lawyers Develop New Legal Work© - Wednesday, March 23, 2016 - Noon to 1:30 p.m. Eastern via WebEx